Shipping policy

Returns and Refund Policy

This section explains your rights and our rules for returns, exchanges and refunds for REVIA products ordered online.

1. Right of withdrawal (distance selling)

If you are a consumer in the UK, you may have a legal right to cancel your order within 14 days of receiving the goods, subject to exceptions under the Consumer Rights Act 2015 and related regulations.

For hygiene and safety reasons, we can only accept returns of unopened, unused gum packs in their original sealed packaging, unless the product is faulty.

2. Returns process

Contact us at revia.customer@gmail.com within 14 days of receipt, stating your order number and reason for return.
You must send the products back to the address provided, within 14 days of informing us of your decision to cancel.
You are responsible for the cost of returning the goods, unless they are faulty or we made an error.

3. Refunds

Once we receive and inspect the returned products, we will process your refund using the same payment method you used for the original transaction, where possible.
We may make a deduction if the products have been handled beyond what is necessary to establish their nature, characteristics and functioning.

4. Faulty or non-conforming products

If a product is faulty or not as described, you may be entitled to a repair, replacement or refund under UK consumer law.
Contact us as soon as possible at revia.customer@gmail.com , including photos and a description of the issue.

Delivery was 8 days which was fine. I'll be honest, I was a bit nervous ordering from a brand I didn't know but the quality really won me over. They're not perfect — took me a couple of wears to get used to the compression — but now I love them. They smooth everything out and the high waist is genuinely flattering. Glad I took the risk

Charlotte Evans, 31 — Leeds

Ordered the black and the burgundy. Black arrived first after 9 days, burgundy came two days later. Both are great — the burgundy colour is really rich and doesn't look cheap at all. Wore the black ones to a HIIT class and they stayed perfectly in place the entire time. Washed them once already and no change in shape or colour. Really pleased

Natalie Brooks, 29 — Bristol

Had a small issue with my order — wrong size was showing at checkout. Contacted support and they sorted it out within a few hours, no drama. Leggings arrived in 12 days. I know that sounds long but honestly once I tried them on I forgot all about the wait. The fabric is dense, comfortable and actually does what it claims. My thighs look smoother after a few weeks of regular wear. Wouldn't go back to regular leggings now

Lauren Mitchell, 38 — Glasgow

I was between a S and M and messaged the support team — they got back to me the same day which I appreciated. Went with the M and it fits perfectly. Leggings arrived in 11 days. The fabric is thicker than most I've tried and stays completely opaque even during squats. The push-up effect is subtle but definitely there. Happy with my purchase.

Jessica Taylor, 25 — Birmingham

Took about 9 days to arrive which felt long but the tracking was reassuring. Packaging was simple but the leggings were well protected. Tried them on straight away and I was genuinely impressed — they hold everything in without feeling suffocating. I've worn them to the gym three times already and they haven't moved once. Good find

Sophie Clarke, 34 — Manchester

Honestly wasn't sure about ordering at first because of the delivery time but it arrived in 10 days so not too bad. The leggings are really good quality, way better than I expected for the price. The waistband is thick and doesn't roll down at all which was my biggest concern. The 3D texture is a bit unusual at first but you get used to it quickly. Will definitely order again.

Emily Richardson, 28 — Londres

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